Last updated: January 2017
||1 hour, email
||2 hours, email
||2 hours, phone
||4 hours, phone
||8 hours, phone
||in person, as needed
- Calls are measured as unique completed caller to target connections. Busy signals, early termination and failed calls will not count. Calls from one caller to multiple targets in a single session are treated as distinct. This is a soft limit, and additional calls will be charged at the listed rate.
- Support emails and calls will be answered within one business day. We will monitor the application servers proactively and respond as soon as possible to issues. In the event of major service outage, we will provide a pro-rated reimbursement for the period of disruption.
- A setup fee equivalent to one monthly bill is required to begin service.
- Plan changes may occur between billing months, and will incur the difference in plan setup fees.
- Rates valid for calls to/from local numbers inside the continental United States. Inquire for toll-free, international or Alaska rates.